The Palms Resort of Mazatlan

Location is superb. The Palms has begun a major construction project operating from sunrise beyond sunset. The cranes, heavy machinery noise is quite loud. This probably continues a few months. The new facilities on the ocean will definitely add to the amenities.

LOVED the pool, the friendly staff, the loungers around the pool and in the sand. Service by the pool was excellent. The palapas are really a nice feature. The lobby is welcoming and beautiful. Gorgeous runs and walks along the beach from here. Rooms were very comfortable and the cleaning staff are excellent. We had a great view and it is wonderful to here the waves at night. Towel service was also really nice. I really like that its not a big high rise style hotel where it feels less personal and way too busy. It never felt too busy here even when it was full.

The location is great and the hotel open floor plan is amazing. The restaurant, Panama that's located in the resort which open ups to amazing breathtaking views from the pool to the ocean. The food in Panama is delicious and it serves breakfast, lunch, and dinner. The only inconvenience was not being told that, I would have to open a credit for buying food and drinks and by that time I didn't want to walk to my room to get my credit card at the moment. Overall, staff and the amenities and location is great. I felt 1000%% percent safe while there and I'm already planning my next trip with my kids in June 2022. Viva Mexico!!!

Friendly staff, very helpful. Mum left her mobile phone behind, the cleaning staff handed it back to reception, and we got it back from the reception staff

On the beach